Privacy Policy

Effective Date: May 2026

Cleaning Pro Ireland (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the Irish Data Protection Act 2018, and other applicable privacy regulations within the European Union and Ireland.

This Privacy Policy explains how we collect, use, process, store and protect your personal information when you visit our website, contact us, request services, or otherwise interact with Cleaning Pro Ireland.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Who We Are

Cleaning Pro Ireland
Waterford, Ireland
Email: cleaningproireland@gmail.com
Phone: +353 87 032 2107

Cleaning Pro Ireland provides professional cleaning services throughout Waterford and surrounding areas, including deep cleaning, regular cleaning, after building cleaning, upholstery cleaning, carpet cleaning, office cleaning, commercial cleaning, window cleaning and related services.

What Personal Data We Collect

We may collect and process different categories of personal information depending on how you interact with us.

Information you may provide directly includes:
• full name
• email address
• phone number
• address or property location
• details regarding requested cleaning services
• communication preferences
• booking information
• payment-related information where applicable
• any additional information voluntarily submitted through forms, emails or messages

We may also automatically collect certain technical and usage information when you visit our website, including:
• IP address
• browser type and version
• device information
• operating system
• pages visited
• referral source
• session duration
• website interaction data
• approximate geographic location

How We Collect Information

We may collect information through:
• website contact forms
• quote request forms
• booking forms
• phone calls
• WhatsApp messages
• email communication
• social media interactions
• cookies and analytics technologies
• direct communication with clients

Why We Collect Personal Data

We collect and process personal information for legitimate business purposes, including:

• providing cleaning services
• responding to inquiries and quote requests
• scheduling bookings and appointments
• communicating with clients
• improving customer experience
• maintaining website functionality and security
• processing payments where applicable
• sending updates regarding services
• marketing and advertising activities
• analysing website performance and visitor behaviour
• complying with legal obligations

We only collect information that is reasonably necessary for these purposes.

Legal Basis for Processing Data

Under GDPR, we rely on one or more of the following legal bases:

• consent
• performance of a contract
• compliance with legal obligations
• legitimate business interests

Where consent is required, users may withdraw consent at any time.

How We Use Your Information

Personal information may be used to:
• provide requested services
• confirm appointments and bookings
• send service-related communications
• improve website functionality
• personalise user experience
• respond to support requests
• prevent fraud or misuse
• comply with legal requirements
• maintain business records

We do not sell personal information to third parties.

Marketing Communications

We may occasionally send marketing communications regarding:
• cleaning services
• promotions or offers
• company updates
• service announcements

Users may opt out of marketing communications at any time by contacting us or using unsubscribe methods where available.

Cookies and Tracking Technologies

Our website may use cookies, analytics tools and similar technologies to:
• improve website functionality
• understand visitor behaviour
• analyse traffic and performance
• support advertising and remarketing campaigns

Please review our Cookie Policy for detailed information regarding cookies and tracking technologies.

Third-Party Services

We may use trusted third-party service providers to support business operations, including:
• website hosting providers
• analytics providers
• payment processors
• communication platforms
• advertising services
• booking or contact systems

Examples may include:
• Google Analytics
• Google Ads
• Meta/Facebook services
• WhatsApp
• Instagram

These providers may process personal data according to their own privacy policies.

Data Sharing

We may share personal information only where necessary:
• with service providers supporting business operations
• where required by law or legal process
• to protect legal rights or prevent fraud
• during business restructuring if applicable

We do not sell or rent personal information to third parties.

International Data Transfers

Some third-party services may process data outside the European Economic Area (EEA). Where international transfers occur, we ensure appropriate safeguards are implemented in accordance with GDPR requirements.

How Long We Keep Data

We retain personal information only for as long as reasonably necessary for:
• providing services
• fulfilling contractual obligations
• complying with legal requirements
• resolving disputes
• maintaining business records

Retention periods may vary depending on the nature of the information and applicable legal obligations.

Data Security

We implement reasonable technical and organisational measures designed to protect personal information against:
• unauthorised access
• misuse
• loss
• disclosure
• alteration
• destruction

However, no online transmission or storage system can be guaranteed to be completely secure.

Your Rights Under GDPR

Under GDPR and Irish data protection law, you may have the right to:
• access your personal data
• request correction of inaccurate information
• request deletion of data
• restrict or object to processing
• request data portability
• withdraw consent
• lodge a complaint with a supervisory authority

Requests regarding personal data may be submitted using our contact information.

Third-Party Links

Our website may contain links to external websites or third-party platforms. We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of third-party websites separately.

Children’s Privacy

Our services and website are not directed toward children under the age of 16. We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected unintentionally, we will take appropriate steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:
• legal changes
• operational updates
• new technologies
• changes in services or business practices

Updated versions will be published on this page with a revised effective date.

We encourage users to review this policy regularly.

Contact Information

If you have questions regarding this Privacy Policy or your personal data, please contact:

Cleaning Pro Ireland
Waterford, Ireland
Email: cleaningproireland@gmail.com
Phone: +353 87 032 2107